Yacht Connexion (referred to as “we”, “us”, “our” or the “company”) follows the privacy practices that are described in this notice. We reserve the right to make the changes in our privacy practices and the new terms of our notice will be effective for all information that we may maintain. We encourage you to review this privacy notice periodically.
Personal Data Processing
You should always feel safe when providing personal data to Yacht Connexion. We do everything we can to protect your data from unauthorized access and comply with applicable law. This notice provides an overview of what personal information we may collect about, how we use your personal information, and how we protect your personal information.
A. What personal data is collected?
The personal information we collect from you when you interact with us includes:
- IP-address and information about your website visit behavior
- First name
- Last name
- Telephone number
- Account number and information
- Order information
- Payment information
B. How does Yacht Connexion process personal data?
Collection and consent
Yacht Connexion collects personal data through both digital and analog channels (e.g. websites, industry events, seminars, customer meetings, by telephone, etc.). The data is stored in the company’s customer databases.
We always request your consent to collect your personal data and save your personal data for a specific purpose, except when:
- When we are obligated to store your data owing to legal requirements and other demands for information.
- When you or your company enters into a business relationship with us (legitimate interest) or by contractual obligation.
- When we have a legitimate business purpose, such as product or service improvements, quality assurance, business operations, minimize disruption to services, and auditing, monitor and analyze trends, usage and activities.
Use and purpose
We never collect more information than the situation requires and only for specific purposes. Such purposes include:
- providing information on a product or service
- providing a product or service, including service and warranty requests
- marketing activities (through newsletters, eblasts, post cards, social media or other engagement, etc.)
- responding to your requests or requests from others (business partners and representatives)
- legal requirements
Yacht Connexion’s website
Yacht Connexion wants to understand how you users utilize our website, so that we can improve upon the experience – to do this we employ Google Analytics (the web analytics service), Google Webmaster Tools, and Google Translate. As with many of these services, Google Analytics tracks a user’s interaction with websites via first-party cookies, and this is how we collect information about how users use Yacht Connexion’s website. We then utilize this information to help improve our website features as well as to compile reports about usage, site performance, and administration. We do not identify specific visitors in such reports – we only disclose website usage and trends. The information collected by Yacht Connexion is not distributed or sold.
C. How long is personal data kept?
We will keep your personal data for the following:
- as required by law or by contract
- as long as necessary to perform the service or task requested
D. Sharing of information with others
We may share your personal data with:
- owners and employees of the company and related companies;
- third party product manufacturers and representatives
- third party agents, vendors, and suppliers
- third party multiple listing services and yacht closing services
We will implement appropriate measures to ensure that your personal information remains protected and secure when it is transferred outside of your home country in accordance with applicable data protection and privacy laws. These measures could include data transfer agreements implementing standard data protection clauses.
E. Protecting your personal information
We use a variety of security measures and technologies to help protect your personal information from unauthorized access, use, disclosure, alteration or destruction in line with applicable data protection and privacy laws. For example, when we share your personal information with third parties, we may put in place a written agreement which commits the third parties to keep your information confidential, and to put in place appropriate security measures to keep your information secure.
F. Rights of persons affected
Data privacy laws provide you with a number of rights regarding your personal data. You may be entitled to:
Right of access
You have the right to request information regarding what personal data we process about you or your company. The request for information must be submitted in writing to us at [email protected]. Requests shall be answered within 15 days.
Right to correction
You can ask us to correct your data. We will then take reasonable steps to keep your information up-to-date, and process it in a timely, complete, and accurate manner based on the most up-to-date information available to us.
Right to deletion
You can demand that we delete your data, provided that the legal requirements that allow for deletion exist.
Right to restriction of processing
You may ask that we restrict the processing of your data if:
- You deny the accuracy of the data for the period which we need to check to verify the accuracy of the data.
- The processing is unlawful, and you refuse the deletion of your data and instead demand the restriction of its use.
- We no longer need your information, but you need it to enforce, exercise or defend your rights.
- You have objected to the processing, so long as it is not certain that our legitimate reasons outweigh yours.
Right to data portability
We will transfer your data upon your request – as far as this is technically possible – to another person in charge. However, you are only entitled to this right if the data processing is based on your consent or is required to carry out a contract. Instead of receiving a copy of your data, you may also ask us to submit the data directly to another person in charge who you specify.
Right to objection
You may object to the processing of your data at any time for reasons that arise from your particular situation if the data processing is based on your consent or on our legitimate interests or those of a third party. In this case, we will no longer process your data. The latter does not apply if we can prove compelling legitimate reasons for the processing that outweigh your interests, or we need your data to assert, exercise, or defend legal claims.
Right to complain
You may complain to your local data protection authority if your privacy rights are violated, or if you have suffered as a result of unlawful processing of your personal information.
G. Who should I contact regarding questions on personal data processing?
Changes to personal data provisions
Changes concerning personal data processing in Yacht Connexion will be communicated on this website. However, if the processing of personal data is governed by a customer agreement, the contractual provisions apply until amended, unless they are inconsistent with the law or other legally binding provisions.
H. Privacy notice not applicable to other websites
From time to time we may provide links to websites or mobile applications that are not owned or controlled by us. This privacy notice does not apply to those websites. If you choose to use those websites, please check the legal and privacy statements posted on each website or mobile application you access to understand their privacy practices and any cookies they may collect.
I. Cookies and other technologies
Our services are not designed for children under the age of 16. If you have reason to believe that a child has provided personal data to us, please contact us.
K. California Privacy Rights
California law permits residents of California to request notice of how their information is shared with third parties for direct marketing purposes or to opt out of such sharing. If you are a California resident and would like a copy of this notice or to opt out, please email us at [email protected].
Additionally, if you are a California resident, the California Consumer Privacy Act (“CCPA”) requires us to disclose the following information with respect to our collection, use, and disclosure of personal data from its consumers within the preceding twelve (12) months.
Personal information does not include any publicly available information from government records, deidentified or aggregated consumer information, and any information excluded from CCPA’s scope, including but not limited to, health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), California Confidentiality of Medical Information Act (“CMIA”), clinical trial data, and certain personal information covered by the Fair Credit Reporting Act (“FRCA”), the Gramm-Leach-Bliley Act (“GLBA”), California Financial Information Privacy Act (“FIPA”), and/or the Driver’s Privacy Protective Act of 1994.
Additionally, we may have obtained the categories of information referenced above either directly from you (example: filling out forms) or indirectly from you (example: action taken on the website and/or joining the mailing list).
Business or Commercial Purpose for Collecting and Use of Personal Data: We may use or disclose the personal data we collect for the following business and/or commercial purposes:
- To provide you with any support and to respond to any inquiry made on the website;
- To fulfill or meet any reason why the personal data was provided in the first place;
- To create, maintain, and/or customize an account with us;
- To potentially process requests, purchases, transactions, and/or payments;
- To prevent fraud;
- To improve the website and/or the website experience;
- To deliver content and product and service offerings relevant to your interests;
- For testing, research, analysis, and/or product development; and
- To respond to law enforcement requests and as required by law, court order, or government regulations.
We will not collect categories of personal data and/or use such personal data for a different, unrelated, and/or incompatible purpose without first providing notice.
Categories of Sources of Personal Data: We collect each category of personal data listed above from you and the third-party sources described in Sections A and B of this policy.
Categories of Personal Data Disclosed: In the preceding 12 months, we have disclosed the following categories of personal data for business or commercial purposes: identifiers; commercial information; internet and electronic network activity; geolocation data; inferences; and other categories of personal data that relates to or is reasonably capable of being associated with you. We disclose your personal data for a business purpose to service providers.
Categories of Third Parties With Whom We Share Personal Data: We may share each category of personal data listed above with the third parties as described in Section D for a business or commercial purpose. If we do disclose personal information for a business purpose, we will take appropriate measures that information is confidential and not used for any purpose except for performing a contract.
Your Consumer Rights
California consumers have the right to request access to their personal data, additional details about our information practices and deletion of their personal data (subject to certain exceptions). California consumers also have the right to opt out of sales of personal data, if applicable. We describe how California consumers can exercise their rights under the CCPA below. Please note that you may designate an authorized agent to exercise these rights on your behalf by providing a notarized power of attorney evidencing that you have empowered the authorized agent to exercise your CCPA rights on your behalf. We will not discriminate against you if you choose to exercise your rights under the CCPA.
Right to Know: You may request access to the specific pieces of personal information we have collected about you in the last 12 months. You may also request additional details about our information practices, including the categories of personal information we have collected, the sources of collection, the purpose for collecting information, the categories of information we share, and the categories of third parties with whom we share information.
Right to Delete: You have the right to request that Yacht Connexion delete the personal data we have collected from you within the last 12 months and retained, subject to certain exceptions. Please note that we may retain certain information as required or permitted by applicable law. Yacht Connexion also reserves it right to retain information that is necessary to complete transactions for goods and services requested, to take actions reasonably anticipated within the context of an ongoing business relationship with you (example: warranties), to prevent fraud, to exercise any constitutional right of another consumer such as free speech, to comply with California Electronic Communications Privacy Act, to comply with any legal obligation, and to use information for other internal and lawful uses that are compatible with the context in which personal data was provided.
Exercising Rights: You may make a request for access and/or deletion by emailing [email protected] or calling our toll free number listed below. We will verify your request by contacting you after receiving your request to verify your identity. If you make a request to delete your personal data, certain products and/or services may no longer be available to you. Additionally, we are not able to respond to your request to delete or provide you with personal data if Yacht Connexion is unable to verify your identity and/or authority to make a request on behalf of others.
We will provide a response to your request within forty-five (45) days of receipt of your request. If necessary, we will inform you in writing that an extension of time (up to 90 days) is required. We generally do not charge a fee to process or respond to a request unless it is excessive, unfounded, and/or repetitive. If we determine a fee is warranted, Yacht Connexion will tell you of the decision and cost estimate to complete your request.
Non-Discrimination: As discussed above, we will not discriminate for exercising any rights under the CCPA. For instance, unless permitted by the CCPA or law, we will not deny you goods or services, charge you a different price or rate of goods or services, provide a different level or quality of goods or services, and/or suggest that you received a different price or rate for goods or services. However, if permitted by the CCPA, we may offer certain financial incentives that can result in different prices, rates, and/or quality levels. If any financial incentive program is offered, Yacht Connexion requires your prior opt in consent, which you may revoke at any time.
No Sale of Personal Data: In the preceding twelve (12) month period, Yacht Connexion has not sold personal data as the term “sell” is defined by the CCPA. Yacht Connexion also will not sell personal data in the future.
Do Not Track (DNT) Signals
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Changes to Privacy Notice: Yacht Connexion reserves it right to amend this privacy notice at any time. When we make changes to this notice, we will post the updated notice on the website and update the notice’s effective date. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.
L. Contact Information
If you have any concerns or questions about this privacy notice, the ways in which Yacht Connexion collects and uses your personal data as described above, your rights regarding such or wish to exercise your rights under California law, please do not hesitate to contact us at:
Phone Number (Toll Free): 888-521-1564
Main Office Number: 561.268.2467
Policy last updated: 2/13/2020